bcjili Privacy Policy

bcjili is a premier online gaming platform accessible at bcjili.pro, dedicated to serving Filipino players across the Philippines. References to "bcjili," "we," "us," or "our" throughout this Privacy Policy refer to the bcjili platform and its operating entity responsible for the collection and processing of your personal data.

bcjili is the data controller in respect of the personal information you provide when registering, depositing, playing, or otherwise interacting with the Platform. As data controller, we are responsible for determining the purposes and means by which your personal data is processed.

This Privacy Policy applies to all players who access or use the bcjili Platform, whether via desktop browser, mobile browser, or any application made available by bcjili. It applies to all personal data collected through the Platform, our customer support channels, and any communications between you and bcjili.

bcjili collects personal data that you provide directly, data generated by your use of the Platform, and — where permitted — data from third-party verification services. The categories of personal data we collect include the following:

bcjili does not collect special categories of sensitive personal data (such as biometric data, health information, or political opinions) except where strictly required for identity verification purposes and only to the minimum extent necessary.

bcjili uses your personal data for the following purposes. Each purpose is tied to a specific legal basis, which is set out in Section 04:

• Account Management: Creating, maintaining, and securing your bcjili player account, including verifying your identity and age (21+ requirement) at registration and at periodic intervals.
• Payment Processing: Processing deposits via GCash, Maya, BDO, BPI, Metrobank, UnionBank, Coins.ph, 7-Eleven Cliqq, USDT TRC20, and credit/debit cards; processing withdrawal requests to your verified payment method.
• Game Delivery: Providing access to slots, live dealer games, bingo, sports betting, and all other games and services available on the bcjili Platform.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, money laundering, bonus abuse, collusion, and other forms of prohibited conduct.
• Regulatory Compliance: Meeting Know Your Customer (KYC), Anti-Money Laundering (AML), and other legal and regulatory obligations applicable to bcjili's operations, including any obligations arising from PAGCOR guidelines.
• Responsible Gaming: Monitoring gameplay patterns to identify potentially at-risk behavior; applying deposit limits, cooling-off periods, and self-exclusions requested by players; complying with responsible gaming requirements.
• Customer Support: Responding to your inquiries, resolving disputes, and providing assistance through live chat, Messenger, and email support channels.
• Platform Improvement: Analyzing aggregated usage data and technical performance to improve the Platform's features, speed, stability, and user experience for Filipino players.
• Marketing Communications: Sending you promotional offers, bonuses, and platform updates where you have given your consent — and where you have not opted out. You may withdraw consent at any time through your account settings or by contacting support.
• Legal Claims: Establishing, exercising, or defending legal claims arising from your use of the Platform.

bcjili processes your personal data only where we have a valid legal basis to do so. The legal bases we rely on are:

• Contractual Necessity: Processing required to perform our obligations under the player agreement with you — including account management, payment processing, and game delivery. Without this processing, bcjili cannot provide the Platform to you.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML obligations, and any directives from relevant regulatory authorities.
• Legitimate Interests: Processing carried out for bcjili's legitimate business interests, such as fraud prevention, security monitoring, platform improvement, and responsible gaming risk detection — where these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, informed, and specific consent — primarily for marketing communications and optional analytics cookies. You may withdraw consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

bcjili does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited circumstances:

• Payment Service Providers: We share necessary transaction data with payment processors including GCash, Maya, BPI, BDO, Metrobank, UnionBank, Coins.ph, and card processing networks to facilitate deposits and withdrawals.
• KYC & Identity Verification Partners: We work with regulated third-party identity verification providers to confirm your identity and age as required by our compliance obligations. These providers are bound by strict data processing agreements.
• Game Software Providers: Your gameplay session data is shared with our licensed game content providers to deliver and fairly adjudicate game outcomes. Game providers do not receive your full identity or financial data.
• IT & Platform Infrastructure: We engage cloud hosting and cybersecurity service providers to maintain the Platform. These providers access data only as necessary to deliver their technical services and are bound by confidentiality obligations.
• Regulatory & Law Enforcement Authorities: We will disclose your personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction — including in connection with AML or fraud investigations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of bcjili's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy protections that apply.

All third parties with whom bcjili shares personal data are contractually required to handle your information in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared.

bcjili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting obligations. The specific retention periods we apply are as follows:

• Active Account Data: Retained for the duration of your active bcjili account relationship plus a minimum of five (5) years following account closure, in line with applicable AML record-keeping requirements.
• KYC and Identity Documents: Retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction for financial compliance and audit purposes.
• Customer Support Communications: Retained for up to two (2) years from the date of the interaction, unless the communication relates to a dispute or legal claim, in which case it is retained for the duration of the relevant proceedings plus one (1) year.
• Marketing Consent Records: Retained for the duration of your account plus one (1) year after consent is withdrawn, as evidence of consent status.
• Technical and Log Data: Retained for up to ninety (90) days for security monitoring purposes, after which it is deleted or anonymized.

When personal data is no longer required for any lawful purpose, bcjili will securely delete or anonymize it in accordance with our internal data disposal procedures.

bcjili uses cookies and similar tracking technologies on the Platform to ensure proper functionality, maintain session security, and improve the player experience. The types of cookies we use are described below:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core functions such as secure login sessions, account authentication, fraud detection, and load balancing. These cookies cannot be disabled as doing so would prevent the Platform from operating.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, game lobby layout, and notification settings — to provide a more personalized experience on bcjili.
• Analytics Cookies: These cookies collect aggregated, anonymized data about how players navigate the Platform, which games are most popular, and where users encounter difficulties. This information helps us improve Platform performance and usability. Analytics cookies are only placed where you have consented.
• Security Cookies: Used to detect and prevent fraudulent login attempts, unauthorized account access, and bot activity. These are strictly necessary for the protection of all players on the Platform.

You can manage your cookie preferences for non-essential cookies through your browser settings at any time. Please note that disabling functional or analytics cookies may affect certain aspects of your Platform experience. bcjili does not use third-party advertising cookies or behavioral profiling cookies for commercial advertising purposes.

The security of your personal data is a top priority for bcjili. We implement a comprehensive set of technical and organizational security measures designed to protect your information against unauthorized access, disclosure, alteration, loss, or destruction:

• 256-Bit SSL Encryption: All data transmitted between your device and the bcjili Platform is encrypted using industry-standard 256-bit SSL/TLS protocols, ensuring that your login credentials, financial information, and personal data cannot be intercepted in transit.
• Encrypted Data Storage: Sensitive data — including KYC documents, financial records, and account credentials — is stored using strong encryption at rest within secured server infrastructure.
• Access Controls: Access to personal data within bcjili is strictly limited to authorized personnel who require it to perform their job functions. Access privileges are reviewed regularly and revoked immediately upon role change or departure.
• Two-Factor Authentication: bcjili supports two-factor authentication (2FA) for player accounts to provide an additional layer of protection against unauthorized access.
• Regular Security Audits: bcjili conducts regular internal and external security assessments, penetration testing, and vulnerability scans to identify and remediate potential security weaknesses.
• Incident Response: bcjili maintains a documented incident response process. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected players and relevant authorities within the timeframes required by applicable law.

As a bcjili player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] or via live chat. We will respond to all verified requests within a reasonable timeframe:

bcjili strictly enforces a 21+ age policy across all Platform features, in compliance with PAGCOR responsible gaming guidelines applicable to Filipino players. The bcjili Platform is not intended for, and must not be used by, any person under the age of 21.

bcjili does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted at registration and may be repeated at any time during your account relationship. Where bcjili discovers or reasonably suspects that an Account belongs to a player under 21 years of age, that Account will be immediately suspended, all associated transactions reviewed, and any balance withheld pending investigation.

If you are a parent or guardian and believe that a minor in your care has registered on the bcjili Platform, please contact our support team immediately at [email protected]. We will take prompt action to investigate and close the account.

bcjili's primary operations and player base are based in the Philippines. However, certain service providers and technology partners engaged by bcjili may process data in other jurisdictions as part of their service delivery.

Where personal data is transferred outside the Philippines, bcjili takes appropriate steps to ensure that your data receives a consistent and adequate level of protection wherever it is processed. These steps may include the use of standard contractual clauses, data processing agreements with adequate safeguards, or transfers to jurisdictions that provide an equivalent level of data protection.

By using the bcjili Platform, you acknowledge that your personal data may be processed in jurisdictions outside the Philippines as described above, subject always to the protections set out in this Privacy Policy.

bcjili may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. When we make material changes, we will notify active players via email or a prominent notice on the Platform prior to the changes taking effect.

The updated Privacy Policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how bcjili protects your data. Your continued use of the Platform following any posted update constitutes your acknowledgment of the revised Privacy Policy.

If you disagree with any changes to this Privacy Policy, you should discontinue use of the Platform and may close your Account in accordance with the Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bcjili handles your personal data, please get in touch with us through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the bcjili Platform
• Messenger Support: Available 24/7 — Filipino-speaking agents on all shifts

Our support team is available around the clock to assist Filipino players from Manila, Cebu, Davao, Quezon City, Makati, and across the entire archipelago. We aim to respond to all privacy-related inquiries within two (2) business days.